Trending
CVE-2020-16193

CVE detail

CVE-2020-16193

osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.

CVSS 5.4 · MediumBuzz score 16.0

Buzz score

Why this CVE is surfacing

Buzz score total 16.0

This all-time snapshot uses the same composite formula as Trending across a 30-year evidence window, rather than a current rolling window.

Buzz score components · mention 11.0 · diversity 5.0 · KEV 0.0 · OTX 0.0 · PoC 0.0

Mention score

11.0

2 evidence mentions in the snapshot

Diversity score

5.0

1 sources across 1 categories

KEV score

0.0

No KEV entry observed

OTX score

0.0

0 OTX pulses

PoC score

0.0

0 repos · best confidence N/A

Best PoC traction

Maximum stars on a matched PoC repo

Why it matters now

Mention timeline

Total mentions: 0; within the 30d window
Peak daily: 0; highest bucket

Evidence

Source links by recency

Newest mentions first

2 source links · newest first

https://github.com/osTicket/osTicket/pull/5616/commits/fb570820ef1138776f929a179906e1d8089179d9github.com
No excerpt available.
Exploitgithub.comAug 26, 2020, 12:15 PM
https://github.com/osTicket/osTicket/blob/develop/include/staff/banrule.inc.php#L67github.com
No excerpt available.
Exploitgithub.comAug 26, 2020, 12:15 PM

Exploit code

Public exploit repository references

Public PoC repositories are third-party, potentially unsafe artifacts. Treat their code as untrusted and use it only on authorized systems in an isolated, least-privilege environment. cvebuzz does not execute the code or verify that an exploit works.

0 repository references · best confidence N/A · max 0 stars

No public PoC repositories have been matched yet.

Related records

Similar CVEs

6 related CVEs with shared weakness or product evidence

CVE-2022-32074
A stored cross-site scripting (XSS) vulnerability in the component audit/class.audit.php of osTicket-plugins - Storage-FS before commit a7842d494889fd5533d13deb3c6a7789768795ae al…
CVSS 5.4 · Medium
3 mentions
CVE-2020-24917
osTicket before 1.14.3 allows XSS via a crafted filename to DraftAjaxAPI::_uploadInlineImage() in include/ajax.draft.php.
CVSS 6.1 · Medium
3 mentions
CVE-2019-14750
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the…
CVSS 6.1 · Medium
5 mentions
CVE-2019-14748
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-up…
CVSS 5.4 · Medium
5 mentions
CVE-2019-11537
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .…
CVSS 6.1 · Medium
5 mentions
CVE-2018-7196
Cross-site scripting (XSS) vulnerability in /scp/index.php in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbitrary web script or HTML via the "sort" para…
CVSS 6.1 · Medium
1 mention

External lookup

Potential internet exposure

Potential exposure only — not proof of vulnerability.Shodan results indicate potentially internet-exposed products, not confirmed vulnerable systems. They do not confirm that any returned system is vulnerable to CVE-2020-16193.

Product-level CPE searches intentionally omit version fields and NVD version-range or configuration certainty. Verify the exact product version and configuration independently.

Sign-in required. Shodan requires you to sign in to run these filter searches.

Product CPE queries

Derived from this CVE's existing NVD CPE 2.3 records; the application, operating-system, or hardware part is retained.

cpe:2.3:a:enhancesoft:osticketSearch this product on Shodan
cpe:2.3:a:osticket:osticketSearch this product on Shodan

Exact CVE query

Eligible paid Shodan plan required

Shodan's exact vuln: filter is separate from the product searches above and requires an eligible paid Shodan plan.

vuln:CVE-2020-16193Search this CVE on Shodan

These are outbound search links only. cvebuzz makes no Shodan API call, uses no Shodan API key, and does not display live result counts.

Metadata

Canonical fields

NVD status

Modified

Published

Aug 26, 2020

Modified

Jul 10, 2026

Official record

Authoritative NVD record

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

CWE IDs

Vendor classifications

How this vector reads

CVSS 3.1 base metrics decoded below. This explanation does not recalculate or change the NVD score.

Attack Vector (AV): Network. The vulnerable system can be reached across network boundaries.
Attack Complexity (AC): Low. No special conditions beyond the attacker-controlled steps are required.
Privileges Required (PR): Low. The attacker needs basic user-level privileges.
User Interaction (UI): Required. Another user must take an action for exploitation to succeed.
Scope (S): Changed. Impacts can cross into a different security authority.
Confidentiality Impact (C): Low. There is a limited impact to this security property.
Integrity Impact (I): Low. There is a limited impact to this security property.
Availability Impact (A): None. There is no direct impact to this security property.

Signals

Exploitation indicators

0 stored signals · no KEV · 0 OTX pulses